Business Policy


TURNAROUND TIME (TAT)

Expect between 24, and up to, 48 hours for packaging, prior to shipping.

Feel free to email us at: info@xclusivehaircapitol.com

If you have any questions or need to make changes during this time.

SHIPPING INFORMATION

We use USPS for shipping.

Shipping takes up to 7 business days.

Tracking information is included, and provided through email, right after purchase.

Email us at: info@xclusivehaircapitol.com if you don’t receive your order.

Shipments are not insured.

RETURNS/EXCHANGES

No returns. Exchanges only.

Email: info@xclusivehaircapitol.com for changes or questions.

Customer pays return shipping.

There are no restocking fees.

Mail products to exchange to:

Xclusive Hair Capitol

18975 Livernois Avenue

Detroit, Michigan 48221